We pick up your return parcel wherever you like for free.
Click on one of the logo's to easily create a pick-up
+ Do I need to print a label?
Our courier brings your label, so no need to print out one yourself. Please do prepare the parcel for shipment before our courier shows up at your address.
+ When will my return parcel get delivered at the webshop?
Parcels with a Dutch return address will be delivered within 4 working days. International parcel will take a bit longer, usually between 7 and 8 working days.
+ Can I edit my booking?
You can edit your booking 4 hours before your pick-up timeslot. You'll find an edit link in the confirmation e-mail (the one you got when you booked the pick-up). If you'd like to cancel the booking, please drop us a line at firstname.lastname@example.org or via Facebook.
+ Is this service free of charge?
Yes, Returnista won't charge you. Please do check with the webshop whether they'll deduct a return fee from your refund.