Conditions applicable to Return Shipment insured through the Returnista Platform:
In the event a Return Shipment is dispatched with insurance coverage procured through the Returnista Platform, said Return Shipment shall adhere to the conditions enumerated hereinbefore any indemnification may be disbursed to the Consumer.
- The Return Shipment must be transmitted with a legitimate Track and Trace code, accompanied by a shipping receipt evidencing that the Return Shipment has been scanned either by a store personnel or a courier at the point of collection.
- The Return Shipment shall be dispatched in an appropriate packaging that adheres to general shipping conditions of the respective Carrier.
- The Return Shipment shall not encompass any prohibited items.
- For Return Shipments comprising multiple packages, each individual package must possess a distinct Track and Trace code, and insurance must be obtained for the aggregate number of packages within the Return Shipment.
- The insurance coverage shall not extend to Return Shipments containing leased products.
- In instances where Return Shipments are protected by the Webshop's warranty or pertain to products that are not in a pristine condition, the prevailing value of the product shall be employed.
- The maximum indemnification amount per insurance shall be 200 euros.