We have a plan for you

Returnista streeft ernaar een impact te hebben op je bedrijfsresultaten en de voetafdruk van de sector. Welk abonnement past bij je wensen?

Monthly

Jaarlijks

Get 2 months FREE when you pay a year in advance
Essential Pack
€179
/per month

The essential return setup to automate refunds, offer exchanges and gain actionable insights.

Integration with your eCom platform
Offer Exchanges & Store Credit
Obtain return data insights
Professional Pack
€279
/per month

The advanced return setup for brands ready to scale with full logistic flexibility and personal guidance.

Everything in the Essential pack
Use your own logistic carrier contracts
Dedicated customer success support
Enterprise
Custom
/per maand

The custom return setup for brands with complex integrations, tailored workflows and full data visibility.

Everything in the Professional pack
Connect custom eCom platforms
Connect your data with your BI tools
Essential Pack
€149
/per month

The essential return setup to automate refunds, offer exchanges and gain actionable insights.

Integration with your eCom platform
Offer Exchanges & Store Credit
Obtain return data insights
Professional Pack
€233
/per month

The advanced return setup for brands ready to scale with full logistic flexibility and personal guidance.

Everything in the Essential pack
Use your own logistic carrier contracts
Dedicated customer success support
Enterprise
Custom
/per maand

The custom return setup for brands with complex integrations, tailored workflows and full data visibility.

Everything in the Professional pack
Connect custom eCom platforms
Connect your data with your BI tools

E-commerce managers and webshop owners at these companies manage their returns with Returnista:

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What our customer say

Iconic brands use Returnista

Tom Luijten

Protest sportswear

“Using Returnista, we identified which items were being returned significantly more often than our average return rate. We want to reduce that number of returns, so we thoroughly analyzed the return data to uncover the most common reasons for specific products. Thanks to the return rate impact index, we were easily able to determine which products we needed to focus on first.”

Bas Jansen

Esqualo

“Thanks to the insights from the Returnista dashboard, we’ve updated our product descriptions and photos. Our return rate has dropped from 47% to 32%.”

Stefano Parisi

JHP Fashion

The implementation of the Returnista returns platform went flawlessly. After going live, we noticed that thanks to Returnista's data insights, we finally gained control over our returns.

Tom Luijten

Protest sportkleding

“Using Returnista, we identified which items were being returned significantly more often than our average return rate. We want to reduce that number of returns, so we thoroughly analyzed the return data to uncover the most common reasons for specific products. Thanks to the return rate impact index, we were easily able to determine which products we needed to focus on first.”

Frank van Dam

STOOV

The platform is intuitive and therefore a pleasure to use. Both my colleagues and I find it easy to navigate.

Henriette van Dam

Plutosport

We have reduced our return rate by implementing a simple, fast, and scalable returns process. In addition, we have made our business more sustainable and managed to retain more revenue.

Jeroen Persoon

Butcher of Blue

​“We’ve moved from administrative red tape to a one-click workflow.”

Jeroen Overweg

Filling Pieces

We have reduced our return rate through a simple, fast, and scalable approach. In addition, we have made our business more sustainable and managed to retain more revenue.

Ralph Donhuijsen

Steve Madden

“The results from the first 90 days after implementation have proven to be incredibly valuable.”

Full Feature Matrix

Enterprise
Custom
/per month
Return Policy
Eigen retourredenen
Custom return period
Custom return rules
Adjustable return fees
Gatekeeping
Return Logistics
Returnista carrier contracts
Own carrier contracts
In-store returns
Return from multiple countries
Multiple return locations
Keep item
Multiple items per return shipment
Return shipment tracking
Retain Revenue
Size Exchanges
Store credit
Incentive credit
Return Request Fee
Insights
Basic Insights
Advanced insights
Connect BI-tools
Automations & Integrations
WMS pre-notification
Automated refunds
Automated exchanges
API & Webhook availability
Connect with all carriers
Existing e-commerce platform
Custom e-commerce platform
Support
Dedicated customer success manager
Support Team
Add-on
Warranty flow
Essential Pack
€179
/per month
Return Policy
Eigen retourredenen
Eigen retourtermijn
Eigen retourregels
Aanpasbare retourfees
Gatekeeping
Return Logistics
Returnista vervoerderscontracten
Eigen vervoerderscontracten
Retouren in de winkel
Retouren uit meerdere landen
Meerdere retourlocaties
Behoud item
Meerdere items per retourzending
Retourzending tracking
Retain Revenue
Maat omruilingen
Store credit
Bonus-tegoed
Return Request Fee
Insights
Basisinzichten
Geavanceerde inzichten
Koppeling met BI-tools
Automations & Integrations
WMS vooraanmelding
Geautomatiseerde terugbetalingen
Geautomatiseerde omruilingen
API & Webhook beschikbaarheid
Koppeling met alle vervoerders
Koppeling met standaard e-commerce platformen
Koppeling met custom e-commerce platformen
Support
Dedicated customer success manager
Support Team
Add-on
€39 / per month
Professional Pack
€279
/per month
Return Policy
Eigen retourredenen
Eigen retourtermijn
Eigen retourregels
Aanpasbare retourfees
Gatekeeping
Return Logistics
Returnista vervoerderscontracten
Eigen vervoerderscontracten
Retouren in de winkel
Retouren uit meerdere landen
Meerdere retourlocaties
Behoud item
Meerdere items per retourzending
Retourzending tracking
Retain Revenue
Maat omruilingen
Store credit
Bonus-tegoed
Return Request Fee
Insights
Basisinzichten
Geavanceerde inzichten
Koppeling met BI-tools
Automations & Integrations
WMS vooraanmelding
Geautomatiseerde terugbetalingen
Geautomatiseerde omruilingen
API & Webhook beschikbaarheid
Koppeling met alle vervoerders
Koppeling met standaard e-commerce platformen
Koppeling met custom e-commerce platformen
Support
Dedicated customer success manager
Support Team
Add-on
€39 / per month
Enterprise
Custom
/per month
Return Policy
Eigen retourredenen
Eigen retourtermijn
Eigen retourregels
Aanpasbare retourfees
Gatekeeping
Return Logistics
Returnista vervoerderscontracten
Eigen vervoerderscontracten
Retouren in de winkel
Retouren uit meerdere landen
Meerdere retourlocaties
Behoud item
Meerdere items per retourzending
Retourzending tracking
Retain Revenue
Maat omruilingen
Store credit
Bonus-tegoed
Return Request Fee
Insights
Basisinzichten
Geavanceerde inzichten
Koppeling met BI-tools
Automations & Integrations
WMS vooraanmelding
Geautomatiseerde terugbetalingen
Geautomatiseerde omruilingen
API & Webhook beschikbaarheid
Koppeling met alle vervoerders
Koppeling met standaard e-commerce platformen
Koppeling met custom e-commerce platformen
Support
Dedicated customer success manager
Support Team
Add-on
€39 / per month

Need help choosing a plan?

We’ll analyse your return process and recommend the ideal setupbased on volume, carriers, and channels.

Schedule a Demo

We are here for all your questions

What is the implementation time of Returnista?
Can I offer paid returns with Returnista?
Does Returnista guide me in lowering my return rate?
Can I integrate Returnista in my tech stack?

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