xCore

Why this integration matters

Returns where consumers choose store credit as a refund must also be processed correctly from a financial perspective. Without an integration, this often requires extra manual work in Shopify and Exact Online. That costs time and makes the process more prone to errors.

With this integration:

• Store credit refunds are processed automatically
  When a consumer chooses store credit with bonus credit, a sales order is automatically created in Shopify.
• Return data is sent directly to Exact Online
  Details such as SKU, amount, and VAT rate of the returned product are automatically included in the processing.
• Your accounting remains up-to-date and reliable
  Sales, returns, and store credit transactions are processed correctly, without any additional manual steps.

What this means for your operations

For Finance

Store credit refunds from returns are processed automatically and booked correctly in Exact Online. This ensures a reliable reconciliation between returns and financial records, and reduces the need for retrospective corrections.

For Operations

Processing returns with store credit no longer requires manual actions in Shopify or Exact. Sales orders and return data are automatically created and forwarded, saving time on administrative processes.

For Ecommerce managers

Offering store credit as a return option becomes easier to implement within your return strategy. Consumers enjoy a smooth experience, while the operational and financial processing is accurate from the start.

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Ready to activate the integration?

Contact our team to activate the xCore integration.

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