Our Customer Stories

See how e-commerce teams use Returnista to reduce returns, retain revenue, and improve their return operations as their business grows.

Bedding

May 4, 2026

How Zelesta streamlined warranty handling and processed claims 12x faster

Zelesta is a fast-growing webshop in the bedding industry, specializing in washable duvets that combine the duvet and cover into one product. With this concept, the brand addresses a common frustration in daily use: changing and making the bed.

Jewellery

May 4, 2026

How TOV Essentials automates return decisions

Learn how TOV Essentials automated their return decisions using the return rules feature

Fashion

March 10, 2026

How Partywinkel & Babywinkel spend 90% less time on returns

Learn how Partywinkel and Babywinkel use smart automation to process 90% of their returns without manual intervention, saving dozens of hours each month

Fashion

April 13, 2026

How Esuals doubled its store credit conversion while reducing incentive costs

Read how Esuals doubled its store credit conversion rate while reducing incentive costs

Footwear

December 1, 2025

How Filling Pieces reduced returns with 21% in 2 months

Read how lifestyle brand Filling Pieces went about lowering their return rate significantly in a short amount of time

Fashion

December 1, 2025

How Steve Madden reduced its return rate by 12.7%

Legenday Steve Madden is an American powerhouse since the early 90's

Sports

December 1, 2025

How Protest manages to reduce returns by 48%

Protest Sportswear focuses on fashionable and functional sportswear at an affordable price.

Sports

December 1, 2025

How Plutosport reduced customer inquiries by 80% and increased exchanges by 25%

Plutosport is the largest online sports and lifestyle store in the Netherlands. The company was founded in 2005 and its collection now consists of over 22,000 items from top brands.

Fashion

December 1, 2025

How EsQualo encourages exchanges during the returns process to retain sales

Lees waarom EsQualo ervoor koos om gebruik te maken van de omruilservice van Returnista.

We were looking for a platform that could easily integrate with Shopify and the better-known carriers. Returnista has all of these integrations.

Smiling woman with long hair wearing a light blue shirt against a neutral background.

Julie Munneke

CEO and Founder, Tiny Library

Integrations that move
you forward

Find out how our integrations make your returns process easier. Is there a partner missing? Then discuss your integration needs with one of our experts.

Book a demo

Stay up to date with the latest return insights

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Our Customer Stories

How Zelesta streamlined warranty handling and processed claims 12x faster

How TOV Essentials automates return decisions

How Partywinkel & Babywinkel spend 90% less time on returns

How Esuals doubled its store credit conversion while reducing incentive costs

How Filling Pieces reduced returns with 21% in 2 months

How Steve Madden reduced its return rate by 12.7%

How Protest manages to reduce returns by 48%

How Plutosport reduced customer inquiries by 80% and increased exchanges by 25%

How EsQualo encourages exchanges during the returns process to retain sales

We were looking for a platform that could easily integrate with Shopify and the better-known carriers. Returnista has all of these integrations.

Julie Munneke

Integrations that move
you forward

Stay up to date with the latest return insights

Headquarters

DACH office

Our Customer Stories

How Zelesta streamlined warranty handling and processed claims 12x faster

How TOV Essentials automates return decisions

How Partywinkel & Babywinkel spend 90% less time on returns

How Esuals doubled its store credit conversion while reducing incentive costs

How Filling Pieces reduced returns with 21% in 2 months

How Steve Madden reduced its return rate by 12.7%

How Protest manages to reduce returns by 48%

How Plutosport reduced customer inquiries by 80% and increased exchanges by 25%

How EsQualo encourages exchanges during the returns process to retain sales

We were looking for a platform that could easily integrate with Shopify and the better-known carriers. Returnista has all of these integrations.

Julie Munneke

Integrations that moveyou forward

Stay up to date with the latest return insights

Headquarters

DACH office

Integrations that move
you forward