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Return status
Return status refers to the current stage or phase of a returned product within the return process, such as "received," "in progress," "processed," "exchanged," "replaced," or "refunded."
The most up-to-date status can usually be found in the return portal, where your customer can track the progress and handling of their return.
Your customer can also often use a Track & Trace link to see where the package itself is, which helps them estimate the return status.
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Track & Trace
Track & Trace is a system used to track and monitor parcel shipments.
Supply Chain Management
Supply chain management is the process of planning, implementing, and controlling the flow of goods, services, and information from raw materials to the end user.
SKU
A SKU (Stock Keeping Unit) is a unique identification code used internally to distinguish a specific product or item within an inventory or store. It is used for tracking stock, identification, and product management.
Return conditions
Return conditions are the requirements a return must meet to be accepted, such as the condition of the product, the packaging, and the return period.
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