Join Returnista to zero returns

“We founded Returnista in 2017 out of personal amazement for the little attention there was for one of the largest frustration moments in the online customer journey: returns. Back then, online stores accepted a 40%+ return rate, not fully realizing how returns were hurting their financial performance, customer loyalty and the environment.

Five years later, the world looks quite a bit different. Finally, there is a big shift in thinking. A shift towards a more sustainable way of doing business, an eCommerce industry free of returns in an effort the lower the environmental burden of the industry. Returnista aims to play a key role that shift towards sustainability by enabling our customers to understand why a return occurs and preventing it from happening again. And if a return happens anyway, we will at the very least create a wonderful and revenue generating experience for consumers.”